Business & Hr Training: Emotional Intelligence - Business & Hr Training: Emotional Intelligence - DVD

We all know the term Intelligence Quotient better known as IQ, but there is also Emotional Intelligence which is another kind of smart which effects 58% of your performance, your physical health, your mental health and your relationships. In fact, people with average IQs outperform those with the highest IQs 70% of the time. It is the art of self-awareness, correctly identifying and managing emotions and tendencies to remain calm under pressure and achieve resilience. It is much easier to communicate clearly if you know how you feel and how the other person feels. In this program we'll learn the five components of emotional intelligence and the importance of interpreting our emotions. We will also learn how emotional intelligence has an impact on your overall success.